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1) Delivery Information

We endeavour to process all orders within one full working day and to achieve delivery within 5 working days to Mainland UK. Delivery times are estimates only and no guarantee can be made as time is not the essence of this agreement. We are unable to specify an exact time for delivery.

Please be aware that if you request that goods are left safe via the courier notes, classmedical cannot claim for missing items or damage to your parcel. As a result, in the event of an absence, we strongly recommend that you collect your parcel from a local delivery depot or instruct the courier to leave your parcel with a trusted neighbour.

Goods damaged in transit must be reported immediately by signing the delivery note damaged on arrival and informing the company within 24 hours. Any damaged goods must be retained by the buyer for any inspection. If the delivery note is signed without the comment damaged on arrival the seller cannot be held responsible for damages. Customers may be requested to supply photos of the damage sustained in delivery & despatch.